I, Sean M. Brage, have finally joined the future of mankind:
I got an iPhone. Shiny black and marvelescent.
But that’s not what this post is really about.
Amidst what became a 5-day ordeal, I discovered that switching cell-phone carriers is probably as painful as having someone else’s face grafted onto your own via dirty scissors and bailing twine. Yeah.
That’s gross.
But what really stings my face about this whole thing is, the only way I got taken care of was by being a total jerk with Customer Service peoples.
The only times people actually offered to go the extra mile for me and repair an appalling, disgraceful situation were when I got verbally ticked off.
I only got help when I got royally loud and pissed.
On the one hand, I wasn’t taken advantage of and I did get taken care of. My situation was rectified-and-then-some.
But I had to treat people like dirt and be “that guy” in order to get taken care of.
That sucks!
Where’s the line here? I know that treating people like that and yelling at good and decent human beings over the phone is pretty not-Christ like, and it makes me feel like a huge jerk.
But what do I do when I’m taking it in the shorts and nobody listens to “nice, gentle, patient, understanding Sean?” When is it okay to get hacked at people?

At least you didn’t drop the F-bomb. I would never do that either. Seriously. Kind of.
You write a great blog! But forcing your way, removes God from the activity. That is an unhealthy place to be.
signed,
50 years as a believer and only a babe in Christ.
There is a difference between being aggressively demanding and being abusive. Hold firm but be kind. It is a balance and can be tricky. I’m sure you did just fine.